Randox Health launch new partnership with leading UK retailer John Lewis..

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Northern Ireland headquartered diagnostics company Randox has announced an exciting new partnership with the leading UK retailer, John Lewis & Partners. From next month John Lewis customers will be able to benefit from Randox Health’s comprehensive preventative health programmes at stores in High Wycombe, Bluewater in Dartford and Cheltenham, with more to follow in 2024. The addition of in-store Randox Health clinics marks a natural evolution in the growing range of personalised wellness services from John Lewis.

The range of Randox Health programmes on offer to John Lewis customers are:
• Everyman and Everywoman which each provide up to 150 data points linked to key health areas. A personalised health plan summarising the results is provided, with retesting after six months after the initial test.
• The Signature health programme offers 350 data points, genetic testing, and GP consultation, and retesting after 6 months.
• Everyathlete which offers key health insights to help optimise training, and nutrition for maximum performance.
• Specific packages focussed on preventative health, including gut, fertility, hormonal, male and female health as well as genetic testing.

In store appointments will be undertaken within branded Randox Health facilities and consultation rooms, conducted by experienced Randox healthcare professionals.

Once samples have been analysed withing Randox’s Laboratories, clients are provided with comprehensive diagnostics report within 2-5 working days of the initial appointment, including a breakdown of results, what they mean and next steps. Alongside post-report consultations, the user-friendly report can also be shared with other medical professionals.

Naomi Simcock, Executive Director, John Lewis, said, As trusted places for local communities across the country, our stores can play an important role by making vital services like healthcare more convenient and accessible.

“Coupled with this, customers are increasingly seeking personalised, preventative health and wellbeing care. In Randox we have an experienced and innovative partner to grow our range of in-store services, to help customers proactively manage their health. Together with our range of inspirational instore services, our customers are able to enjoy an array of experiences to meet their needs and wants.”

Dr Peter FitzGerald, Managing Director of Randox Health said, ‘We are delighted to work together with John Lewis to bring innovative preventative healthcare directly to customers. Our comprehensive testing packages, using Randox’s unique technologies and data analytics, provide the foundation for individuals to take greater control of their health and optimise the potential to live well for longer.  Randox’s presence in John Lewis stores will increasingly improve accessibility to leading healthcare prevention and wellbeing.”

The launch comes as we are seeing customers rediscover the joy of visiting our branches, with the number of visitors increasing by 8% last year. Complementary services are an important part of this, and the new Randox Clinics will sit alongside other wellbeing services such as our in-branch opticians.

Elsewhere, other concessions include home design services, while our ‘All Things Baby’ set-ups offer practical advice and support for parents-to-be. We also offer fashion styling and beauty services, as well as a wide range of restaurants and cafes, giving customers even more reasons to visit.


About the John Lewis Partnership

The John Lewis Partnership owns and operates two of Britain’s best-loved retail brands – John Lewis and Waitrose. Started as a radical experiment over a century ago, the Partnership is now the largest employee-owned business in the UK, with over 74,000 employees who are all Partners in the business. The Partnership is purpose-driven, existing to create a fairer and more sustainable future for our Partners, customers, suppliers and communities. Our Purpose not only inspires our principles, drives our decisions and acts as our guide to be a force for good, it steers us to do things differently and better – all in service of creating a happier world for everyone and everything we touch.

John Lewis operates 35 shops across the UK as well as johnlewis.com. Waitrose has 331 shops in England, Scotland, Wales and the Channel Islands, including 59 convenience branches, and another 27 shops at Welcome Break locations. The retailer’s omnichannel business includes the online grocery service, Waitrose.com, as well as specialist online shops including waitrosecellar.com for wine and waitroseflorist.com for plants and flowers.